i said, my next book will be an expose of the publishing business in new york city. [laughter] and instead of showing disappointment, he said that's a terrific idea. i have a great title for you. i said, i don't think there are any great titles left. he said, there's one. i said, what? he said, your book, an expose on the publishing business in new york city would be called "my last book." [laughter] and he meant it. [laughter] [applause] okay. questions. open microphone. go ahead, sir. >> yeah, hi, bob. i want to ask you something that's alluding to the off-the-line comment you said on al gore. you know that you've been studying the white house 40 years, and you know people all have their own perspective, they all want to be saying things. and if you're the president, you have to listen to all these people. over your 40 years, how did the presidents react, and which ones really did a good job listening and making decisions? >> yeah, that's a great question. i mean, in journalism the great art, and it's hard, is to really listen. and the key to getting people to talk